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Blog Title: My installation dealer is unable to repair my AC after repeated attempts. Can contacting another contractor make warranty void?

Main Que: My installation dealer is unable to repair my A/c after repeated attempts. Can contacting another contractor make warranty void?

  • Category:
  • Query By: Marc Roberts (Madison, WI)
  • Date: 10/28/2016

Answer: Sometimes you may need to take second opinion from a contactor in case you are not sure about the first one. However, before doing so consider certain things. In case the first contractor is your installing dealer, then you may want to wait. You may have coverage on labor and parts. These may become void if you rope in in another contractor. If you feel that your installing dealer is unable to resolve the situation, a better option may be to ask your contractor to contact the manufacturer's technical field representative. His input is very valuable. This input can draw the attention of the manufacturer. Try to get a second opinion only when you are paying repeatedly out of pocket for the repair and your contractor is suggesting very expensive repair and replacement.

  • Replied By: Joe Bradley (Charlotte, NC)
  • Replied Date: 11/04/2016